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If there is one question we get asked more than any other at Direct Cleaner about Hard Floor cleaning is whether we can clean grout lines.

The short answer is YES! However, there can be some limitations like the condition of the grout itself, how high or low the grout is between the tiles and whether the grout has been sealed or not.

When it comes to cleaning grout lines like these we have excellent success rates – we know all the best techniques, and we use the best professional cleaning products in the industry.

The truth is, we need to see the grout before we will know for sure whether we can get it out – and we won’t charge you a penny for the assessment.

On top of that we will make you a promise – if we can’t remove it and you can find someone else who can, we’ll pay for the treatment out of our own pockets.

Fill in the firm below to arrange your free consultation.

After cleaning thousands of hard floors for many years, you get to know what works and what doesn’t. As a member of the NCCA, your floors couldn’t be in safer hands.

This means you’ll get honest professional advice about the best way to get your floors clean and healthy. We don’t get paid commissions to use one particular method, and we certainly don’t use untested “flavour of the month” chemicals like other hard floor cleaners.

As you can imagine, these benefits along with our no risk guarantee have most people reaching for their mouse to book a quote immediately. But before you book your quote below, you may have some questions.

In fact, I guess if you and I were just talking you might have some questions about your hard floors and us cleaning them for you. Since we’re not sitting face to face, let me answer a few commonly asked questions…

Q: Are you expensive?

A: No. We’re not the very cheapest either though. The price we’ll quote you will be a fair one, which will reflect the amount of work required to get you the very best results. There are cheaper companies around offering “special deals”, which usually end up with you paying more for “extras” when you get the bill, or just a poorly cleaned hard floor.

Q: Is the guarantee real?

A: We get asked this question a lot, and the answer is a resounding ‘YES’! It’s really simple and puts you firmly in the driving seat: If you’re not entirely satisfied with our work, we’ll re-do the area for free… And if you’re still not satisfied, we’ll give you a full refund. No questions asked -- no funny business.

Q: Will I have to move my furniture and stuff?

A: No. You don’t have to, but if you can clear the area you need cleaning, it will cost you less (as it will save us time).

Q: Will you leave me with a wet floor?

A: Sometimes the floor will need sealing, dressing or polishing and may be a little damp to the touch for a couple of hours, but definitely not wet. It can be recommended to allow upto 24 hours curing time for certain types of floor finishes.

Q: Is it a messy job?

A: No at all. We’re very careful and leave your home exactly as we found it (except with a much cleaner floor!) In most cases our cleaning machines are kept outside to save cluttering up your home.

Q: I’ve got some scratches in the floor and really stubborn stains - will these be removed?

A: This depends. When you have us round for a quote, show us the stains and scratches and we’ll give you an honest assessment. On the rare occasions where we think we CAN’T remove the stain and scratches, we’ll let you know, and tell you what to expect. You can then make your decision based on the facts.

Q: Are you insured?

A: This almost goes without saying, as we consider this to be standard for any professional. However, some people still ask… so for the record, yes. We carry full public liability and treatment risk insurance, so you’re completely covered if any bad happens.

Q: Are you members of a trade association?

A: Yes we’re members of the NCCA which is the highly regarded National Carpet Cleaners Association. We are also certified by Woolsafe. This is a recognised qualification that requires experience, study and written exams

If you have any more questions, then I invite you to give us a call on 020 8687 1711 where we’ll be happy to answer them for you.

I understand it’s a big decision to let a stranger in your home to do ANY kind of work… And like you, I’m always a bit wary of being ripped off.

So I wanted to put you at ease and shoulder any concerns you may have by offering the "Double 100% Risk Free Guarantee"…

• 1) If you're not completely delighted with any aspect of the job we do, tell us and we'll re-do the area for free.
• 2) If you're still not 100% delighted, we'll give you all your money back with no questions asked

This way, you really can’t lose. The very worst that’ll happen is you’ll get your carpet cleaned for free!

If you want...

Your hard floor to be the cleanest its ever been since to day it was installed,

To increase the lifespan of your hard floor by years,

You want to remove the dangerous germs and chemicals on your hard floor,

And be guaranteed an amazing job with our double 100% guarantee…

Then book your free, no obligation quote below:

I understand I will receive:

A free personal consultation from a floor cleaning expert

An assessment of my hard floor with honest professional advice on how to achieve the best results.

A full written quotation describing the work required and a fixed price to do the job.

Find out what less reputable cleaners don’t want you to find out about the industry in your free report “Carpet Cleaners’ Seven Deadly Secrets”.

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